1. Introduction
ZorveX ("we", "our", "us") is a Discord bot designed to provide security, moderation, automation, and entertainment services for Discord communities. This Privacy Policy outlines how we collect, use, and protect information when you interact with ZorveX.
By using ZorveX, you agree to the terms outlined in this Privacy Policy. If you do not agree, you should stop using the bot immediately.
2. Information We Collect
We collect the following types of data:
- Discord User ID: We store your unique Discord ID to associate your account with bot settings, economy data, and moderation logs.
- Discord Server ID: We store your server's ID to maintain server-specific configurations, settings, and authorization rules.
- Username and Display Name: We may store your current Discord username and display name to personalize bot responses and logs.
- Message Content: ZorveX logs command usage and certain message content for moderation purposes. This data is stored temporarily and is automatically deleted after 14 days.
- User Data: Information such as economy balances, inventory items, leveling status, and reaction roles are stored securely in our database.
3. How We Use Your Information
ZorveX uses collected data for the following purposes:
- To provide core functionality: economy, moderation, music, custom commands, and ticketing systems.
- To detect and prevent abuse, spam, raids, and malicious activities.
- To maintain and improve bot performance and user experience.
- To respond to support inquiries and troubleshoot issues.
- To generate anonymized usage statistics to guide future development.
We never sell, rent, or share your personal information with third parties for marketing or advertising purposes.
4. Data Storage and Security
All data is stored securely on MongoDB Atlas and Redis databases hosted on AWS cloud infrastructure.
- Data is encrypted at rest using AES-256 encryption.
- Data in transit is protected using TLS 1.3 protocol.
- Access to databases is limited to authorized personnel only.
- We perform regular security audits and penetration testing.
- We maintain a disaster recovery plan with daily backups.
5. Data Retention
We retain your data only as long as necessary to provide our services:
- Message logs: Automatically deleted after 14 days.
- Command history: Logs are kept for 7 days for debugging purposes.
- User accounts and settings: Stored until the user requests deletion or the bot is removed from the server.
- Server configurations: Stored until the server removes ZorveX or requests deletion.
6. Third-Party Disclosure
ZorveX integrates with the following third-party services:
- Discord API: To send and receive messages, manage roles, and interact with servers.
- MongoDB Atlas: For database storage of user and server data.
- Redis Cloud: For caching real-time data and high-speed operations.
- AWS EC2 & S3: For hosting and file storage.
- Spotify & YouTube APIs: For music playback features.
Each third-party service has its own privacy policy. We recommend reviewing them to understand their data handling practices.
7. Your Rights
As a ZorveX user, you have the following rights regarding your data:
- Right to Access: Request a copy of all data we store about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of all your personal data (specific data may be retained for legal or security reasons).
- Right to Withdraw Consent: Withdraw your consent for data processing at any time.
- Right to Data Portability: Receive your data in a machine-readable format.
To exercise any of these rights, please contact us via our Support Server or email zorvexsupport247@gmail.com. We will respond within 30 days.
8. Cookies and Tracking
ZorveX does not use cookies or browser-based tracking mechanisms. However, our website may use cookies for essential functionality such as theme preferences and security tokens.
You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the website but will not impact bot functionality.
9. Data Breach Protocol
In the event of a data breach that could affect your personal information, we will:
- Notify affected users within 72 hours of the breach discovery.
- Provide details about the nature of the breach and affected data types.
- Implement immediate remedial measures to prevent further unauthorized access.
- Cooperate with Discord and relevant legal authorities as required.
10. Children's Privacy
ZorveX is intended for users aged 13 and above (Discord's minimum age requirement). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data, please contact us immediately, and we will delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, data processing practices, or feature updates.
- Significant changes will be announced on our Discord server at least 7 days in advance.
- Minor changes will take effect immediately upon publication.
- Your continued use of ZorveX after policy updates indicates your acceptance of the revised terms.
12. Contact Information
If you have any questions, concerns, or data requests regarding this Privacy Policy, you can reach us through the following channels:
- Discord Support Server: Join here
- Email: zorvexsupport247@gmail.com
- Discord Direct Message: @venom_2021_ (ID: 876743202051346432)
- Mailing Address: Nabarup Chanda (Venom), ZorveX HQ, India (Digital Address).
Effective Date: May 18, 2026
Last Updated: May 18, 2026
This Privacy Policy is legally binding and applies to all users of ZorveX across all platforms.